Faq
Have Questions?
What is a Graphic Design Virtual Expert®?
A Graphic Design Virtual Expert® is a professional who has advanced knowledge in a particular field and prides themselves on continuous learning and growth in their industry. I work remotely to provide specialty graphic design services for you so you can dedicate yourself to your zone of genius and the building of your business.
How does working with a Graphic Design Virtual Expert® instead of a full-time employee benefit my business?
Will my graphics be used for anyone else's business?
All graphics and images that are created by Blue Starfish Virtual Solutions, LLC specifically for the Client for their business are the intellectual property of the Client’s business and are not to be used or resold to other clients. Said graphics may be used in whole or in part by Blue Starfish Virtual Solution, LLC for marketing purposes only.
What is your method of working?
Due to the nature of my graphic design work, I strive to work very collaboratively with my clients. This may include back & forth emails, zoom sessions, and the sharing design links. I want the final project to be an extension of the current marketing strategy and for my clients to be happy with the final result.
What is the best way to communicate with you?
Through email. You can send me one here: vicki@bluestarfishvs.com.
What is your response time for emails etc..?
I strive to respond to communication within 24 hours on business days.
What security measures do you have in place?
I use LastPass to keep my client’s passwords and logins secure.
what if I need the work done quickly?
Rush or weekend rates are available on request.